Privacy PolicyZipit Wireless, Inc. is committed to respecting the privacy rights of all visitors to our web sites. We also recognize that our visitors, and the parents of children visiting our site, need protection of any personally identifying information they choose to share with us. This privacy policy is intended to provide you with the information on how we collect, use and store the information that you provide, so that you can make appropriate choices for sharing information with us.
Web Sites
We currently operate the web site www.zipitwireless.com. In addition, we own several other domain names that point to the web site listed above. From time to time we may add new sites that will provide a link to this policy. Links
This policy applies only to the site maintained by Zipit. We may create links to web sites that are not owned or affiliated with Zipit. This policy does not apply to third party sites. Additionally, many other sites that we are not associated with, and have not authorized, may have links leading to our site. We cannot control these links and are not responsible for any content appearing on these sites or the privacy practices of such sites. Collection of Personal Information through Our Web Sites
We do not require that visitors reveal any personally identifying information in order to access our web site. However, visitors who do not wish to, or are not allowed by law to, share personally identifying information, may not be able to access certain areas or participate in certain activities (like making a purchase or entering a promotion) that require registration. Although information may be required to participate in certain promotions or sales offered through our web site, participants provide information on a voluntary basis only. Generally, we may wish to collect personal information about you in connection with the following services: - Participation in online contests, sweepstakes or other promotions
- Making purchases from our online store
- Questions or comments sent through our web site
- Participation in any game where you have an option to purchase additional content
- Inclusion in our email newsletter program
- Participation on our message boards, if any
- Registration to become a registered user of our site and a member of the Z.I.P. Evangelist program
- Repair of, replacement of, or service on system hardware Collection of personal information for these services may include the collection of your name, address, telephone number, email address, hardware/software information and/or credit card number or personal check information. Collection of Demographic Information through www.zipitwireless.com
From time to time we will offer visitors the chance to answer questions about their favorite Zipit products and other issues. This general and demographic information (such as gender, platform color and preferences, hobbies, recently purchased products and date of birth) is collected anonymously and will not be linked to any personally identifying information through cookies or other methods, without the approval of the user. To learn more about what "cookies" are and how we may use them, please see the section titled "Cookies" below.
Zipitwireless.com visitors may also be asked, but are not required, to provide demographic information that is connected to their personally identifying information, to create their Zipit owner profile. This information is compiled so that we can create a site that better serves the needs and interests of our Zipit Wireless Messenger owners. For further information on our collection of information from our Zipit Wireless Messenger owners, see the Z.I.P. Evangelist section below. How We Use Your Information
Personally identifying information, which we collect through our web site, may be saved and may be used for other purposes to enhance your experience or for additional promotional opportunities, unless the participant chooses to opt-out of one of the programs discussed below. Information obtained from customers who contact our consumer services department will be maintained by the consumer services department, so that we may use it to assist these customers on current or future service issues or to invite customers to participate in additional programs we may develop. Additional information such as credit card, personal check information may be collected by our consumer services department if you contact them to request repair of, exchange of or service on your Zipit Wireless Messenger system. This information is used only for payment and verification purposes. When you have provided personally identifying information for a particular purpose, we may disclose your information to certain third parties that we have engaged to assist us in fulfilling your request and in maintaining our database records. This includes, but is not limited to, third party service partners, fulfillment houses, transaction managers, credit card processing services, credit verification services and data management companies. Zipit may share information with appropriate third parties, including law enforcement or other similar entities, in connection with a criminal investigation, investigation of fraud, infringement of intellectual property rights, or other activity that is suspected to be illegal or may expose you or Zipit to legal liability. Z.I.P. Evangelist Members
We offer select purchasers of our Zipit Wireless Messenger product and visitors to our web site the opportunity to become a member of the Z.I.P. Evangelist program, which program participation is voluntary.
Membership in the Z.I.P. Evangelist program is free and grants the member certain rights which may include, but are not limited to, discount offers, product news, free software upgrades & updates, free newsletters via email and/or downloaded to the Zipit Wireless Messenger directly, access to restricted areas of our web site, and the opportunity to be a registered user or subscriber of our web sites or other services. When you join the Z.I.P. Evangelist program and at other times, your name and address is provided to our third party advertising and marketing agency for the purpose of sending you information on special programs Zipit may be developing in conjunction with them. We may also share information collected from Z.I.P. members with other Zipit companies, affiliates and subsidiaries, who we think will provide you with additional information you may enjoy. We will give Z.I.P. Evangelist members the opportunity to provide information about themselves on the registration materials, and will from time to time send out surveys or questionnaires for members to provide additional information. We may maintain information on Z.I.P. Evangelist members' purchase order histories with us. Z.I.P. Evangelist members may also be given the opportunity to link to store locators for our retail partners. We will use the information about your purchases, whether from us or from our retail partners, to update members' records and make their Zipit experience more enjoyable.
If you choose to download free content or participate in online activities, including purchasing additional content, this will be added to your Z.I.P. Evangelist member profile. This allows us to provide you with information about our products that best suit your interests and customize your experience.
Finally, as we operate internationally, and many of our computer systems are based in the United States, your personal data and information will be processed by us in the U.S. where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as Canada.
Additionally, we may also use your personal information for marketing and demographic studies. Such studies may be conducted by us or by an outside firm hired by us. These studies are for internal purposes only, to help us improve our web site and products to better meet your needs. We may share non-personally identifying information and behavioral data. Your California Privacy Rights/ Information Sharing Policy
Z.I.P. Evangelist members will have an additional option to "opt-in" to have their information shared with our promotional partners, licensed software publishers, licensed peripheral makers and other licensees (Our Partners). This will give us the opportunity to work with partners to provide you with additional material on Zipit Wireless Messenger and related product, which we think you will enjoy. Our Partners have agreed to maintain the confidentiality, security and integrity of any information we share with them.
California Civil Code Section 1798.83 permits customers of Zipit who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, contact our Consumer Services group through the following link: http://www.zipitwireless.com/corporate/contact/. If you would like to change your current account preferences, please contact via the http://www.zipitwireless.com/corporate/contact/ page. Except for law enforcement and certain third parties that we have engaged to assist us in fulfilling your requests and maintaining our database records, your personally identifying information will not be shared with non-Zipit parties unless participants choose this option. Policies for Children 12 Years Old and Under
We do not knowingly collect personally identifying information through our web site from children 12 and under. To the extent Zipit does collect personally identifying information, it is generally name and email address, which is used for internal promotional activities. Parents of children who have consented to our collecting of personally identifying information about their child may contact Zipit using the contact information below to review the information collected, to have Zipit delete any information, or to require Zipit to cease further collection or use of the information. Cookies
Cookies are bits of electronic information which a website can transfer to a visitor's hard drive to help tailor and keep records of his or her visit at the site. Cookies allow web site operators to better tailor visits to the site to visitor's individual preferences. The use of cookies is standard on the Internet and many major web sites use them. We may use cookies in certain areas to improve your experience when visiting our web sites. They may be used to anonymously track interest and collect aggregate information on various parts of the sites. Cookies will also be used to keep track of your shopping cart in our online store. If you are a Z.I.P. Evangelist member, cookies will be used each time you visit to tell our web sites not to prompt you for your Zipit OSN number and password more than once per session. Log Files
We may use log files to gather statistics about our users' browsing habits and to assess overall web site activity, including how many "hits" a particular web page is getting. These entries are generated anonymously, and enable us to track interest in specific promotions, troubleshoot technical concerns, and provide you with content that is most interesting to you. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser. Web Beacons
Our web site uses a variety of technical methods for tracking purposes, and may include Web beacons. Web beacons are small pieces of data that are embedded in images on the pages of websites. We also use these technical methods to analyze the traffic patterns on our web site, such as the frequency with which our users visit various parts of our web sites. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We also use these technical methods in HTML e-mails that we send our guests to determine whether our guests have opened those e-mails or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable. Message Boards (Zipit Shout)
Our message boards are a place where users can go to share their thoughts and ideas about Zipit, Zipit Wireless Messenger, and Zipit Wireless Messenger 2. Bulletin Board participants must adhere to our standard web site terms of use, as well as additional terms and conditions which are posted in that section. In particular, we monitor the posts to ensure that they adhere to internal guidelines on family friendliness and ethics. Any information we collect for participation in the Bulletin Board section will adhere to this privacy policy. We ask our users to respect the privacy of others. Posting of phone numbers, addresses, or other personal information in the Bulletin Board section, which may violate someone's privacy is prohibited. Additionally, we prohibit the posting by any user of his or her own personally identifying information. We reserve the right to remove any postings that violate this rule or any other term or condition posted on this site. Additionally, we reserve the right to ban any user who has violated this requirement. Contact Us
For further information on our privacy policy, or for questions on information that we may have collected from you, or should you wish to have your name removed from our records, please contact us by either of the following methods and we will be happy to review, update or remove information as appropriate: By Mail at:
Zipit Wireless Inc., Consumer Services Department
200 N. Main Street
Suite 300
Greenville, SC 29601 On the Web Site:
Contact Us Page By using this site, you signify your assent to Zipit Wireless Inc.'s Privacy Policy. If you do not agree to this policy, please do not use our web site. We reserve the right to make changes to this policy. If we make a material change to this privacy policy, we will notify you by posting the change on our web site or in this Privacy Policy. Please check back from time to time to ensure that you are aware of these changes. Your continued use of our sites will signify your acceptance of these changes.
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