Zipit Confirm EULA

Zipit Wireless Enterprise Critical Messaging Device and Zipit Confirm™ mobile application End User License Agreement and Services Terms of Use

Welcome to the Zipit® Wireless Enterprise Critical Messaging Device and Zipit Confirm™ mobile application End User License Agreement and Services Terms of Use.

For Corporate Enterprise deployments:

The corporate entity (“Corporate Facility”) that issued you a Zipit Confirm mobile application has entered into an agreement with Zipit Wireless, Inc. (“Zipit”) regarding the use of this mobile application. Your right to use the Zipit Confirm mobile application is subject to policies enacted by the Corporate Facility, these Terms of Use and the agreement between Zipit and the Corporate Facility. By using the Zipit Now device, you are agreeing to these Terms of Use, which may be modified by Zipit in its discretion from time to time. Any failure by you to comply with these Terms of Use may result in the immediate suspension of your access to the Zipit Software and/or Zipit Services.

For “Team Edition” deployments:

If you have downloaded the Zipit Confirm mobile application as a Team Leader or Team Member, you are entering into an agreement with Zipit Wireless, Inc. (“Zipit”) regarding the use of this mobile application. Your right to use the Zipit Confirm mobile application is subject to policies enacted by these Terms of Use and any other agreements between you and Zipit. By using the Zipit Confirm mobile application, you are agreeing to these Terms of Use, which may be modified by Zipit in its discretion from time to time. Any failure by you to comply with these Terms of Use may result in the immediate suspension of your access to the Zipit Software and/or Zipit Services.

Use of Zipit Software and Zipit Services

The “Zipit Software” means the Zipit Confirm mobile application running on any Smartphones, Tablets, and other iOS and Android platforms after it has been properly activated and connected to the Zipit Services via rap.zipitwireless.com (or other Zipit destination as defined by Zipit), and the software running on the Zipit RAP portal. This includes, but is not limited to the following features: (a) Zipit Direct Messaging (paging) software, (b) Zipit Chat (chat) software, (c) ZText (secure text), (d) Email2Page (email gateway), (e) Call2Page (DID gateway) and (d) Zipit Confirm mobile application graphical user interface. The term “Zipit Software” includes these listed features and any additional features and functionality that Zipit may, at its discretion, offer from time to time.

Zipit may, at its discretion and from time to time, change, add or remove features and functionality of the Zipit Software without notice. Zipit reserves the right to discontinue one, some, or all of the features of the Zipit Software at any time at its discretion. Zipit may discontinue the provisioning of all software updates to the Zipit Confirm mobile application(s) that Zipit has reason to believe have been altered, tampered with or otherwise modified.

The “Zipit Services” means the services provided by Zipit and hosted on Zipit, or a third party’s, servers including, but not limited to (a) customization of features on the Zipit Confirm mobile application, (b) software updates, (c) delivery of messages, and (d) logging usage habits of the Zipit Confirm mobile application for reporting and so that new features can be developed. The term “Zipit Services” includes these listed capabilities and any additional features and functionality that Zipit may, at its discretion, offer from time to time.

You may access and use the Zipit Services only with a device that is authorized to connect to the Zipit Services and you agree not to tamper with, alter or otherwise modify your Zipit Confirm mobile application or Zipit Software. By using the Zipit Confirm mobile application and the Website rap.zipitwireless.com (or other Zipit destination as defined by Zipit), you agree to receive all software updates and upgrades that Zipit sends to your Zipit Confirm mobile application either directly or through the appropriate third party application stores. Each time your Zipit Confirm mobile application accesses the Zipit Services, you acknowledge and agree that you are a user of the Zipit Confirm mobile application and Zipit Software and are bound by these Terms of Use.

Notwithstanding anything to the contrary in these Terms of Use, Zipit retains the absolute right to immediately suspend or terminate your access and use of the Zipit Services provided as part of the Zipit Confirm mobile application and Zipit Software if you breach any provision in these Terms of Use, if the Corporate Facility or Team leader discontinues the required data service through Verizon Wireless, if you misuse the Zipit Confirm mobile application or Zipit Software, and/or if you alter your Zipit Confirm mobile application or Zipit Software, or use the Zipit Confirm mobile application or Zipit Software in such a manner as to infringe upon the intellectual property rights of Zipit or any third party.

Zipit reserves the right at any time to modify or discontinue, temporarily or permanently, the Zipit Service (or any part thereof) with or without notice. You agree that Zipit shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Zipit’s Privacy Policies for the Zipit Enterprise Critical Messaging Solution is available here: /legal. Please read it carefully before using the Zipit Confirm mobile application. By using the Zipit Confirm mobile application you agree to the terms and conditions of our Privacy Policy(s). Zipit may change this policy from time to time, which changes will be posted at /legal and you agree to check such web page frequently for any revisions or updates to the Zipit Privacy Policy(s).

Ownership, Open Source Software, Disclaimers and Liability Limitations

You acknowledge and agree that the third party content is the copyrighted material of the third party that supplies it, is protected by U.S. copyright law and other applicable laws, and may not be reproduced, used to prepare derivative works, distributed, performed publicly or displayed publicly without the written permission of the third party that supplied it, except to the extent allowed under the U.S. copyright laws, or comparable foreign laws. You hereby agree and declare that any and all third party content accessed using your Zipit Confirm mobile application or Zipit Software will not be used for third party content to be copied or displayed before a public audience without authorization from the appropriate rights holder. Unauthorized copying or distribution of copyrighted works may constitute an infringement of the copyright holders’ rights. Zipit reserves the right to terminate without notice the accounts of users of any Zipit Software or Zipit Services who infringe the copyrights of others.

Content provided to or delivered to your Zipit Confirm mobile application from third party services, cell phones, email, or other providers is made available to you through the Zipit Services for the benefit of the Corporate Facility. Zipit takes no responsibility and assumes no liability for any content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Zipit liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.

Zipit Services may provide links to other websites or resources. Because Zipit has no control over such sites and resources, you acknowledge and agree that Zipit is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources.

Zipit is not responsible for any incorrect or inaccurate content posted on or made available through the Zipit Services by anyone else, whether caused by you, a third party, or by any of the equipment or programming associated with or utilized in the Zipit Services. Zipit is not responsible for the conduct, whether online or offline, of any user of the Zipit Services. Zipit assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any Zipit Services. Zipit is not responsible for any problems or technical malfunction of any hardware and software due to technical problems on the Internet or at the Website or combination thereof, including, without limitation, any injury or damage to visitors or to any person’s computer related to or resulting from participation or downloading materials in connection with the Zipit Services. Under no circumstances shall Zipit be responsible for any loss or damage, including, without limitation, personal injury or death, resulting from use of the Zipit Services or from any content delivered through the Zipit Services, or any interactions between users of the Zipit Services, whether online or offline.

Your use of the Zipit Software and Zipit Services is subject to these Terms of Use. Zipit retains title to and ownership of all the Zipit Software and Zipit Services and certain intellectual property rights. Zipit also retains ownership of all Zipit copyrights and trademarks. In the case of third party software delivered by Zipit to the Zipit Confirm mobile application, the applicable third party retains title to and ownership of its software, copyrights and trademarks. Any attempt to disassemble, decompile, create derivative works of, reverse engineer, modify, sublicense, distribute or use for other purposes either the Zipit Confirm mobile application or Zipit Software is strictly prohibited, except with respect to open source software as expressly set forth below.

Certain components of the Zipit Software may be subject to the GNU General Public License or other so-called open source licenses (“Open Source Software”). In compliance with the terms of the GPL, Zipit makes its modifications to any Open Source Software that Zipit uses, modifies and distributes pursuant to the GPL available to the public in source code form at http://linux.zipitwireless.com. You are free to use, modify and distribute Open Source Software that is subject to the GPL so long as you comply with the terms of the GPL (a copy of which is available in the product manual or at http://www.gnu.org/copyleft/gpl.html).

You are solely responsible for any and all content that is provided, made available, published or displayed by or through your Zipit Confirm mobile application or the Zipit Services, including, without limitation, any e-mail, and for your interactions with providers of content. You will not use any information obtained from the Zipit Services in order to harass, abuse, or harm another person.

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS ZIPIT FROM AND AGAINST ANY AND ALL CLAIMS, PROCEEDINGS, INJURIES, LIABILITIES, LOSSES, COSTS AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES), INCLUDING, BUT NOT LIMITED TO, CLAIMS ALLEGING NEGLIGENCE OR INFRINGEMENT AGAINST ZIPIT OR THE ZIPIT SERVICES, RELATING TO OR ARISING OUT OF YOUR BREACH OF ANY PROVISIONS OF THESE TERMS OF USE, YOUR MISUSE OF THE ZIPIT SERVICES, OR YOUR UNAUTHORIZED MODIFICATION OR ALTERATION OF THE ZIPIT SOFTWARE OR RELATED SOFTWARE.

YOU UNDERSTAND AND AGREE THAT THE ZIPIT SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ZIPIT MAKES NO WARRANTY THAT USE OF THE ZIPIT SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; NOR DOES ZIPIT MAKE ANY WARRANTY AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE ZIPIT SERVICES (INCLUDING THIRD PARTY CONTENT), THAT ANY DEFECTS IN THE ZIPIT SERVICES WILL BE CORRECTED OR THAT THE ZIPIT SOFTWARE OR ZIPIT SERVICES WILL BE COMPATIBLE WITH ANY OTHER SPECIFIC HARDWARE OR SERVICE. FURTHER, ZIPIT DOES NOT WARRANT THAT THE ZIPIT SERVICES OR THE ZIPIT SERVERS THAT PROVIDE YOU WITH DATA AND CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ZIPIT ALSO ASSUMES NO RESPONSIBILITY FOR, AND SHALL NOT BE LIABLE FOR ANY DAMAGES RELATED TO, VIRUSES THAT MAY INFECT SOFTWARE OR HARDWARE OWNED OR LICENSED BY YOU. ZIPIT, ON BEHALF OF ITSLEF AND ITS SUPPLIERS, DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE ZIPIT SERVICES OR ZIPIT SOFTWARE, INCLUDING ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT OF THIRD PARTY RIGHTS. Because some jurisdictions do not permit the exclusion of implied warranties, the last sentence of this section may not apply to you.

IN NO EVENT WILL ZIPIT OR ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, MISUSE OF USER INFORMATION, LOSS OF DATA, BUSINESS INTERRUPTION, OR OTHER INDIRECT, CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE ARISING FROM OR RELATING TO YOUR USE OF THE ZIPIT SOFTWARE, OR USE OF THE ZIPIT SERVICES THROUGH YOUR ACCOUNT BY ANYONE ELSE, EVEN IF ZIPIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE WILL ZIPIT’S TOTAL CUMULATIVE LIABILITY TO YOU AND ANYONE WHO USES THE ZIPIT SERVICES THROUGH YOUR ACCOUNT, FOR ANY AND ALL CLAIMS UNDER ANY THEORY OF LAW, EXCEED THE AGGREGATE AMOUNT YOU PAID TO ZIPIT IN THE PRECEDING TWELVE MONTHS. YOU UNDERSTAND THAT THESE LIMITATIONS OF ZIPIT’S AND ZIPIT’S SUPPLIERS’ LIABILITY ARE A FUNDAMENTAL PART OF THIS AGREEMENT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Additionally, this provision is not intended to limit Zipit’s liability in the event of Zipit’s willful or intentional misconduct.

These Terms of Use will be governed by the laws of the State of South Carolina without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms of Use. You and Zipit agree to submit to the exclusive personal jurisdiction of the courts located within the county of Greenville, South Carolina. If any provision of these Terms of Use is invalid or unenforceable under applicable law, such provision will be deemed modified to the extent necessary to render such provision valid and enforceable and the other provisions of these Terms of Use will remain in full force and effect. The official text of these Terms of Use or notice submitted hereunder shall be in English. In the event of any dispute concerning the construction or meaning of these Terms of Use, reference shall be made only to these Terms of Use as written in English and not to any translation into another language. Zipit’s failure to enforce any of the terms of these Terms of Use shall not constitute a waiver or relinquishment of Zipit’s right to do so at any time.

BY USING THE ZIPIT CONFIRM MOBILE APPLICATION, ZIPIT SOFTWARE AND ZIPIT SERVICES, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD, AND YOU AGREE TO, ALL OF THESE TERMS OF USE.

Zipit Enterprise Critical Messaging Solution Software and Zipit Confirm mobile application End User License and Services Terms of Use Agreement updated June 1, 2012

Rev 1.0