Last Updated: December 2017
We operate the web site www.zipitwireless.com. In addition, we own several other domain names that point to the web sites listed above. From time to time we may add new sites that may not be listed above, but will provide a link to this policy.
This policy applies only to sites maintained by Zipit. We may create links to the websites of our promotional partners or other entities that are owned or affiliated with Zipit. Although we will make every effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy, this policy does not apply to third party sites. Additionally, many other sites that we are not associated with nor officially authorized may have links leading to one of our sites. We cannot control these links and are not responsible for any content appearing on these sites.
Collection of Personal Information through our Websites
We do not require that visitors reveal any personally identifying information in order to access our websites. However, visitors who do not wish to, or are not allowed by law to share personally identifying information, may not be able to access certain areas or participate in certain activities (like downloading informational materials) which require registration.
Although information may be required to participate in certain aspects of our websites, participants provide information on a voluntary basis only. Generally, we may wish to collect personal information about you in connection with the following services:
Participation in online contests, sweepstakes or other promotions
Making purchases from an online store
Questions or comments sent through our websites
Inclusion in our email newsletter program
Repair of, replacement of or service on system hardware
Collection of personal information for these services may include the collection of your name, address, telephone number, email address, hardware/software information and/or credit card number or personal check information.
Collection of Demographic Information through www.zipitwireless.com
General and demographic information (such as location and other information collected through Google Adwords or other third-party marketing service) is collected anonymously and will not be linked to any personally identifying information through cookies* or other methods, without the approval of the user. (*To learn more about what “cookies” are and how we may use them, please see the section titled “Cookies” below.)
How We Use Your Information
Personally identifying information, which we collect for a particular promotional purpose or sale through our websites, will be saved and used only for that purpose, unless the participant chooses to opt-in to one of the programs discussed below. Information obtained from customers who contact our customer services department will be maintained by the customer services department, so that we may use it to assist these customers on current or future service issues or to invite customers to participate in additional programs we may develop. Additional information such as credit card, personal check information may be collected by our customer services department if you contact them to request repair of, exchange of or service on any of the Zipit products and services we may offer. This information is used only for payment purposes.
When you have provided personally identifying information for a particular purpose, we may disclose your information to certain third parties that we have engaged to assist us in fulfilling your request and in maintaining our database records. This includes, but is not limited to, 3rd party service partners, fulfillment houses, transaction managers, credit verification services and data management companies. These companies have agreed to maintain strict security over all personal information received from us. Zipit may share information with appropriate third parties, including law enforcement or other similar entity, in connection with a criminal investigation, investigation of fraud, infringement of intellectual property rights, or other activity that is suspected to be illegal or may expose you or Zipit to legal liability.
Finally, as we operate internationally, and many of our computer systems are based in the United States, your personal data and information will be processed by us in the U.S. where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union.
Additionally, we may also use your personal information for marketing and demographic studies. Such studies may be conducted by us or by an outside firm hired by us. These studies are for internal purposes only, to help us improve our web sites and products to better meet your needs. We may share non-personally identifying information and behavioral data.
Policies for Children 12 Years Old and Under
We do not knowingly collect personally identifying information through our websites from children 12 and under. We encourage parents to take an active role to protect the privacy of their children and to prevent inappropriate uses of information about their children. Parents should instruct their children never to provide their real names or any other identifying information on the web without first getting permission.
We may use log files to gather statistics about our users’ browsing habits and to assess overall website activity, including how many “hits” a particular web page is getting. These entries are generated anonymously, and enable us to track interest in specific promotions, troubleshoot technical concerns, and provide you with content that is most interesting to you. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.
Our websites use a variety of technical methods for tracking purposes, including Web beacons. Web beacons are small pieces of data that are embedded in images on the pages of websites. We also use these technical methods to analyze the traffic patterns on our websites, such as the frequency with which our users visit various parts of our websites. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We also use these technical methods in HTML e-mails that we send our guests to determine whether our guests have opened those e-mails or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable.
Accuracy & Security
We will take appropriate steps to protect all information our visitors share with us. This includes setting up processes to avoid any unauthorized access or disclosure of this information. We will also use our best efforts to maintain accurate personal information collected from our websites’ visitors.
We collect personally identifying information to the extent deemed reasonably necessary to serve our legitimate business purposes. We maintain safeguards such as: (i) providing consumer access to data for purposes of verification and correction; and (ii) providing technical security measures to ensure the security, integrity, accuracy and privacy of the information you have provided. We also take reasonable steps to assure that third parties to which we transfer any data will provide sufficient protection of that personal information.
By Phone at:
1-864-451-5500, live rep support MON-FRI 9am-5pm EST; auto support 24 hours per day, 7 days per week.