You are entering into an agreement with Zipit Wireless, Inc. (“Zipit”) regarding the use of the Zipit Confirm mobile application Confirm mobile application, a component of the Zipit Enterprise Critical Messaging Solution. Your right to use the Zipit Confirm mobile application is subject to the Zipit Confirm End User License Agreement available at /legal.
Information we collect and how we use it
You agree to share your personally identifying information (such as personal email address or phone numbers) as part of the deployment of the Zipit Confirm mobile application . By creating a user account to enable the network services required for the Zipit Confirm mobile application you are using, personal information such as your full name, your email address, a username and password is included as part of the account being created.
In providing services to you, Zipit may have access to and store personal information related to your account, including the sender, recipient and content of messages sent through or received by the Zipit Confirm mobile application. In addition, some of the features enabled on the Zipit Confirm mobile application may require the use of third party services including SMS text messaging services and email services, which may store and/or have access to this personal information. Zipit’s obligation regarding use of this information is governed by the agreement between Zipit and you. Some examples of how we use information transmitted through the Zipit Confirm mobile application include the following:
- Log information – The Zipit Enterprise Critical Messaging Solution was designed to log all communication and activities of the Zipit Confirm mobile application. Zipit uses these log files to gather statistics about Zipit Now users’ connectivity habits, to assess overall activity, including how many messages are being sent and received through the system to and from the Zipit Confirm mobile applications. These entries enable us to troubleshoot technical concerns, present logs for administrators of the solution and habits of the Zipit Confirm mobile application users and control certain features of the solution as part of a deployment. We also use the log file entries for our internal purposes, so we can constantly improve the online services we provide.
- User communications – Information obtained from Zipit Confirm mobile application users who receive or respond to pages, engage in Zipit Confirm to Zipit Confirm or Zipit Confirm to Zipit Now device user chats, or use any of the features of the Zipit Confirm mobile application or Zipit RAP portal will be maintained by Zipit’s Customer Relations department, so that we may use it to assist these customers on current or future service issues.
By Mail at:
Zipit Wireless Inc.
Attn: Consumer Relations Department
101 N. Main Street
Suite 201 Greenville, SC 29601
Via email: Customer Support